Cindy
E-commerce Customer Support VA | Shopify, Amazon & TikTok Shop | Refunds, Disput
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
July 9th, 2026 (today)
Member Since
December 29th, 2020
Profile Description
Hi, I’m Cindy — a reliable and detail-oriented Customer Support & Operations Specialist with 4+ years of experience working with US, UK, and AU clients.
I help eCommerce businesses deliver excellent customer experiences while keeping operations organized and efficient. I’ve handled 100+ customer inquiries weekly across Shopify, Amazon Seller Central, and TikTok Shop, resolving order issues, refunds, shipping concerns, and product questions with speed and accuracy.
Here’s how I can support your business:
•
• Order Management & Tracking
• Refunds, Returns & Dispute Resolution
• Shopify, Amazon & TikTok Shop Support
• CRM Management & Data Entry
• Customer Issue Tracking & Follow-ups
• Product & Order Research
• Google Sheets Tracking & Reporting
• Inbox Management & Organization
• Workflow Optimization using ChatGPT
I’m highly organized, proactive, and comfortable working remotely with minimal supervision. I focus on clear communication, fast response times, and making sure every customer interaction leaves a positive impression.
If you're looking for someone dependable who can handle your customer support and help improve your daily operations, I’d be happy to work with you.
Let’s connect and grow your business together.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
E-Commerce » Shopify
Experience: 1 - 2 years
Other Skills
E-Commerce » Amazon
Experience: 1 - 2 years
Office and Administration » Transcription
Experience: Less than 6 months
Office and Administration » Translation
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 49%
- Influence: 19%
- Steadiness: 19%
- Compliance: 13%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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