I am a Licensed Civil Engineer with over 10 years of diversified working experience within the construction industry.

I have 10 years of experience as a Quantity Surveyor and Cost Estimator in the USA, Australia, and Singapore. I take off material quantities from drawing plans, read contracts and specifications for additional costs, obtain and compare quotations for specialized works, estimate labor requirements, summarize them in Excel sheets for final cost estimates, and submit them to the contract manager for finalization. I also participate in tender submissions by compiling necessary documents, assisting in preparing technical submissions and bid proposals, and preparing and attending tender presentations. I am also assisting in variation orders, progress claims, certifying subcontractors' work done each month, and onboarding new subcontractors.

I also have experience in estimating Facade works and Facade Restoration for a US company in New York, like parapet walls, brickworks, EIFS systems, sidings, stucco, insulations, waterproofing, etc. Furthermore, I have worked in a US company in Guam for Civil Works like sewer lines laying, water lines laying, concreting works, earthworks, electrical and comms conduit laying, fencing, drain works, erosion control etc. Additionally, I'm working in an Australian company as a fabrication estimator, working to support companies in the mining industry.

I have experience in quantity take-off of the following in both residential and government projects:

I have experience in quantity take-off of:
Facade Works (Bricks, EIFS, Sidings, Stucco, etc)
Utility Laying (Sewerlines, Waterlines, Drainlines)
Erosion Control
Metal Fence
Electrical Conduit Laying
Road Works
structural steel
Steel Chutes and Liners for the Mining Industry
cladding / Rainscreen / Glass Rain Screen
reinforced concrete works
Masonry Works
Roofing and Waterproofing
Internal Walls
Partition Wall
architectural finish
Ceiling
Windows & doors
foundations and footing
Piling
excavations and backfill / Earthworks
Preliminary WorksMEP

In addition to being a Quantity Surveyor/Cost Estimator, I am proficient in the use of project management software such as Microsoft (MS) Project and Primavera P6. I have 8 years of experience working as a Senior Planning Engineer in Singapore developing construction schedules from scratch to finish reading plans and interpreting contracts and specifications for tender and ongoing projects.

My skill set for scheduling is as follows:
Primavera P6
Microsoft (MS) Project
Planswift
Bluebeam Revu
Progress Update
WBS (Work Breakdown Structure)
Earned Value Method System (EVMS) S-Curve
Time Impacted Analysis
Delay Claim Analysis
Catch-up Programme

I also have a background in Project Management/Administration, liaising with different stakeholders (client, project team, subcontractors) and overseeing the overall progress of works.

My summary of works are:
drawing approval
obtaining permits
point of contact
progress reports to client and management
administrative works
develop filing system

Furthermore, I have 2 years of background working on-site as a Project Inspector in the Philippines ensuring the work done is in accordance with construction drawings, safety, and specifications and reporting the contractor's accomplishment, progress billing, variation order claims, and Time Extension Requests.

My almost 12 years of working experience have taught me to be meticulous, have an eye for details, be result-driven, and deadline-oriented. I won't mind taking ad hoc work as I believe there is learning in everything. I take pride in my accomplishments and what my past employers have to say about me. Your satisfaction is my satisfaction so I always put my best efforts into everything I do.

If you think I could be the best fit for the position you are looking for, please don't hesitate to schedule a call with me!

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Medical Background
-Schedule patients for diagnostic exams
-Insurance Verification
-Initiating Prior Authorization process for procedures
-Claims billing
-ICD Coding

I am an experienced Front Desk Receptionist and a Virtual Office Manager. Experienced in Residential and Commercial projects for a US based solar company.
Proficient in:
•Solar Proposal Creation
•Solar Permitting
•Solar appointment scheduling
•SolarGraf
•SolarEdge
•Enphase
•Google Earth
•Zillow
•QuickBooks
•FreshBooks
•Yelp
•Ring Central
•Trello
•Skype
•Slack
•Social Media Platforms
•Microsoft Office
•G-Suite

Virtual Assistance:
•Scheduling of solar appointments using Google Calendar and Calendly
•Scheduling building and fire inspections
•Expert in permit applications for different jurisdictions<8efe80624d780eba0c6493ec45140364>;Email management
•Customer Support
•Data Entry
•Phone Support
•Ad-hoc Tasks.

I am a fast learner individual, I work hard and I am positive in all aspects. I meet deadlines, I adapt well and also a good team player. I look forward to working with you in providing excellent customer service.

Language skills:
Filipino - mother tongue
English - fluent and developed written and spoken abilities
Visayan - fluent
Hebrew - conversational (spoken)

Introduction

Hi, I’m Elreen — a results-driven Customer Service & E-commerce Operations Manager with over 17 years of experience supporting global businesses across multiple industries.

My background spans eCommerce, digital marketing, accounting & bookkeeping, capital placement, health & insurance, wellness, real estate, business coaching, and cleaning services, giving me a well-rounded understanding of both customer-facing and backend operations.

Throughout my career, I have built a strong foundation in:

Customer Service & Dispute Resolution (7+ years): Managing high-volume support, reducing chargebacks, and handling PayPal/Klarna disputes with a high success rate
HR & Team Management (3 years): Recruiting, onboarding, KPI tracking, and team performance management
Social Media Management (5 years): Content creation, scheduling, and brand engagement across multiple platforms
Operations & Admin Support (3+ years): Streamlining workflows, reporting, SOP creation, and day-to-day business operations
Scheduling & Service Coordination (2 years): Managing bookings for cleaning companies using Geoapp and ServiceM8

I specialize in end-to-end eCommerce operations, including order fulfillment, supplier coordination, inventory management, and multi-channel customer support (email , chat, phone, and social media).

I’m highly organized, detail-oriented, and proactive, with a strong ability to solve problems independently, improve systems, and deliver excellent customer experiences.

If you’re looking for someone who can manage operations, support your customers, and optimize your processes, I’d love to be part of your team.

Let’s connect!

Civil Construction Estimator (Bluebeam Revu/Excel)
Planner/Scheduler (Primavera P6 Scheduler)
Construction Project Support

I am a Civil Engineering professional with over 10 years of experience in planning, scheduling, and construction project support. I help contractors, builders, and project managers manage projects remotely through accurate estimating, scheduling, and document control.

I specialize in supporting construction teams with the technical and administrative work that keeps projects moving.

Estimating & Quantity Takeoffs

• Quantity takeoffs from PDF drawings using Bluebeam Revu
• Preparation of Bill of Quantities (BOQ) and cost estimates in Excel
• Material quantity verification and scope breakdown
• Organizing drawing revisions and markups

Planning & Scheduling (Primavera P6)

• Creating and maintaining logic-driven project schedules
• Work Breakdown Structure (WBS) development
• Baseline creation and schedule updates
• Critical Path Method (CPM) analysis
• S-Curve and progress tracking reports

Construction Admin & Project Support

• Document control and file organization
• RFI and submittal tracking
• Progress monitoring and reporting
• Supporting Project Managers and Estimators remotely

I am detail-oriented, reliable, and comfortable working with international construction teams. I am looking for a long-term remote role where I can contribute to project success.

I bring extensive experience in Non-Emergency Medical Transportation (NEMT) services, with a strong background in scheduling, dispatch coordination, back office tasks, data entry, email , chat, messaging, and administrative operations for wheelchair and ambulatory transportation. I oversee the team and daily trip scheduling, driver availability, and dispatch workflows to ensure on-time performance, accuracy, and seamless coordination with drivers, facilities, and clients.

In addition to my NEMT experience, I have held roles as a General Virtual Assistant, Administrative and Back Office Coordinator, Scheduler, Dispatcher, Email and Chat Support Specialist, Customer Service and Customer Support Representative, Data Entry Specialist, Troubleshooting Support, Digital Layout Designer, Social Media Manager, and Real Estate Data Entry Assistant, and more. This diverse background has strengthened my adaptability, attention to detail, and ability to support multiple operational functions effectively.

I am highly proficient in Excel and spreadsheet management, including the use of VLOOKUP and conditional formatting, to manage schedules, mileage logs, and dispatch reports. I have hands-on experience with scheduling platforms such as MediRoutes and Bambi, basic knowledge of Routegenie, creating revenue schedules to support billing accuracy, assisting drivers, patients, and brokers with appointment-related concerns, and ensuring confidentiality and accurate timekeeping through QuickBooks. I was a support and led the team for dispatching. I am known for my strong organizational skills, professional communication, and solutions-driven approach that supports efficient operations and business growth.

I also have experience in retention support. In that role, I worked directly with clients to resolve issues, improve satisfaction, and retain services, often using Excel to track interactions, follow-ups, and account notes. This gave me strong communication and problem-solving skills, which I’ve carried into every position since.

I am 100 percent dedicated to going above and beyond to fulfill my responsibilities. I know I have some leadership qualities, so I will also groom myself so that my good qualities are enhanced. I want to become a role model for my juniors, siblings, and co-workers.


General Virtual Assistant
Dispatcher
Scheduler and Monitoring
Administrative task
Back office
Chat Support<8efe80624d780eba0c6493ec45140364>Email Support
Admin Assistant
Data Entry
Social Media Manager
Sales Support
Sales Manager
Customer Service Support
Technical Support
Loyalty and Retention Support


WhatsApp number: +639771546058
Mobile number: +639771546058 , +639690544145
Skype: live:.cid.5bc8a9344aecc3f5Email : danniloumonteros08@gmail.com

Compassionate and detail-oriented professional with over 8 years of experience as a caregiver, combined with a strong background in homecare scheduling, client management, Executive Assistance, Customer Service. My hands-on caregiving experience gives me a deep understanding of client needs, enabling me to coordinate care with empathy, precision, and urgency.As a Home Care Scheduler Coordinator, I successfully managed dynamic schedules, matched caregivers with clients, handled emergency adjustments, and ensured consistent, quality service delivery. My time as a Client Manager at Amazon sharpened my ability to resolve complex issues, maintain customer satisfaction, and thrive in fast-paced environments.In my role as an Executive Assistant and HR support, I handled recruitment, onboarding, administrative tasks, and calendar/email management. I bring strong communication skills, organizational efficiency, and professionalism to every role I take on.
Fluent in Hebrew and English, I am able to communicate effectively with diverse clients, families, and teams. Tech-savvy and resourceful, I’m proficient in Google Workspace, Microsoft Office, Slack, and industry tools for scheduling and CRM like Well Sky, Care finder, Axis care.

Hello there!

I'm an Excellent Scheduler and On-Call Admin Expert. I possess a talent for effectively overseeing schedules and appointments, ensuring the best use of time and resources. My keen attention to detail guarantees that no task or appointment is overlooked. My primary focus is on providing exceptional service, always keeping the client at the forefront. I am well-versed in handling on-call duties with precision and professionalism. From managing emergency calls to coordinating responses, I ensure seamless operations around the clock.

I am comfortable working under pressure and adept at handling multiple tasks simultaneously. My ability to quickly learn new tasks and adapt to changing circumstances ensures smooth operations even in challenging situations.

If you need a skilled scheduler and on-call admin support specialist who is dedicated to delivering exceptional service, I'm just a phone call away. I look forward to the opportunity to collaborate and contribute to your team's success.

Thank you, and have a wonderful day!

Hi! I’m Charlene , a Registered Medical Technologist with hospital experience and a background as an Administrative Assistant. I can help with data entry, scheduling, reports, and customer service, using tools like Microsoft Office, Google Workspace, Canva, and BIZBOX, PRACTICE FUSION EHR. I’m detail-oriented, organized, and reliable—ready to support your team and get tasks done efficiently.

Highly organized and detail-oriented professional with a proven track record in project management, executive-level email and calendar coordination, and delivering top-tier customer support. With years of hands-on experience leading operational initiatives at Aqua Escape Pools & Ponds Trading, I bring a strategic mindset and a proactive approach to managing complex tasks and deadlines.
Skilled in planning, executing, and monitoring projects from start to finish, I ensure smooth workflows, team collaboration, and timely deliverables. My strengths in email and calendar management have supported busy executives by optimizing schedules, coordinating meetings, and improving overall time efficiency. Additionally, I excel in customer support—addressing client concerns promptly, resolving issues effectively, and maintaining long-term professional relationships built on trust and satisfaction.
Recognized for my problem-solving abilities, adaptability, and strong communication skills, I am committed to driving business success through efficient support systems, client-centered service, and operational excellence.

I am a dedicated and results-driven professional with diverse experience in recruitment, logistics, and sales. I have worked as a Full Cycle Recruitment Coordinator in the Home Care industry, managing the entire recruitment process from sourcing candidates to onboarding newly hired caregivers. My responsibilities included posting job ads, sourcing qualified applicants through different platforms, conducting phone screenings and interviews, verifying documents and credentials, coordinating orientations, scheduling interviews, and maintaining communication with applicants throughout the hiring process. I also worked closely with clients and management to ensure staffing needs were met efficiently and on time while maintaining a positive candidate experience.

In the logistics field, I have extensive experience in Track and Trace, including handling high-risk shipments. I am skilled in monitoring deliveries in real-time, coordinating with drivers, brokers, dispatchers, and clients, resolving delays, tracking shipment status updates, and ensuring the safe and timely movement of goods. I have experience handling time-sensitive and high-value loads while maintaining accuracy, urgency, and professionalism under pressure.

As a Retention Sales Specialist, I have developed strong communication, customer service, and negotiation skills focused on maintaining client relationships, reducing customer churn, resolving concerns, and increasing customer satisfaction. I am confident in handling objections, de-escalating difficult situations, and turning challenges into positive customer experiences.

I am reliable, hardworking, organized, and quick to adapt to new systems and tools. I have strong multitasking abilities, excellent English communication skills, and the ability to work independently in fast-paced environments. I am committed to delivering high-quality work and contributing to the success of the team. I am currently seeking a long-term remote opportunity where I can apply my skills, grow professionally, and become a valuable asset to the company.

Hi! I’m a versatile VA with 4+ years of experience in customer support, B2B sales, CRM work, bookkeeping, and mortgage loan processing. I’ve worked across fintech, healthcare, and mortgage lending, handling fast-paced tasks with accuracy and a calm, problem-solving mindset.

From solving customer issues to managing loan files and supporting sales pipelines—I get things done smoothly, quickly, and reliably.

I'm a Virtual Assistant with over 4 years of hands-on experience in calendar management, appointment setting, lead follow-ups, and CRM management using GoHighLevel. I handle scheduling, data entry, and workflow automation, sequences —keeping your pipeline organized and your leads moving forward without you having to chase them down.

I've worked directly with U.S.-based companies across home improvement, insurance, real estate, and marketing, and I know what it takes to keep operations running smoothly. I'm reliable, detail-oriented, and I take ownership of the work. If you need someone who can step in and manage your scheduling and lead management from day one, I'm ready.

Highly versatile and results-driven Customer Experience (CX) professional with [10+] years of progressive experience in the BPO industry, specializing in Quality Assurance (QA), performance analytics, and large-scale Employee Engagement initiatives. Proven ability to drive quality metrics, analyze operational data, and lead key administrative/site projects. Experienced in all support channels (voice, chat, email ). Seeking to leverage cross-functional expertise and Six Sigma training to contribute to a challenging role in QA, Operations Support, or Account Management.

I have already 7 years’ experience in the Customer Service industry, and I am currently looking for a job right now within this industry: any Scheduler, Back Office, voice or non-voice with minimal calls jobs will do.