Carrier Sales

MUST HAVE AT LEAST 3+ YEARS OF CARRIER SALES EXPERIENCE!
MCLEOD TMS PREFERRED.

Duties and Responsibilities:

The Carrier Sales Associate will assist the Carrier Sales Representative in covering assigned loads, ensuring timely communication of information and documentation between customers and carriers, and supporting the tracking of load statuses by coordinating with dispatchers and drivers.

Primary Responsibilities:

• Build and maintain strong, long-term relationships with carriers to ensure reliable and efficient coverage for loads.
• Help confirm driver pick-ups after booking and support proactive communication with carriers to prevent delays.
• Ensure that freight is covered by confirming driver pick-ups after booking and proactively managing carrier communications to avoid delays.
• Maintain and update routing guides for regularly used lanes, ensuring that preferred carriers are utilized, and routes are optimized.
• Address and resolve any issues with carriers, including delays, pricing disputes, or performance concerns, to maintain smooth operations and customer satisfaction.
• Assist in leveraging resources such as DAT and others to help source carriers for freight, ensuring optimal pricing and service coverage.
• Additional tasks as needed by the Carrier Sales Reps and Carrier Sales Manager