CRM & Follow-Up Virtual Assistant (Outbound Calling Required)

Company: Acti-Kare Responsive In-Home Care (a dba of Kamarakay Services)
Type: Part-time (15–20 hours/week), potential to grow
Rate: $5/hour (paid weekly via EasyPay)

Acti-Kare Responsive In-Home Care is a trusted provider of non-medical in-home care services. We support seniors, veterans, and individuals with disabilities so they can remain safe, comfortable, and independent in their own homes. We provide assistance with daily activities, companionship, respite care, and support for family caregivers.

Experience working with an in-home care agency, home health company, or healthcare-related service business is a strong plus.


Role Overview
Help convert leads into consultations — working in GoHighLevel (or similar CRM) to:
- Make outbound calls daily to warm leads
- Send follow-up emails/SMS to non-responders
- Book in-person or virtual consultations
- Maintain pipeline status and update lead records
- Work closely with our lead generation VA to ensure no leads fall through the cracks

Key Responsibilities
•Monitor new leads in CRM and prioritize follow-ups
•Make outbound calls using scripts and handle objections professionally
•Send SMS and email follow-ups according to templates and workflows
•Schedule consultations and update GHL statuses accurately
•Tag, log notes, and maintain clean CRM data
•Report outreach metrics and progress weekly

Required Qualifications
•Excellent written and spoken English
•Experience with outbound calling and appointment setting
•Familiarity with CRMs like GoHighLevel, HubSpot, Salesforce, etc.
•Well-organized, follow-up driven, and attention to detail
•Positive, professional, client-focused tone on calls

Preferred Extras
•Prior experience calling U.S. leads (e.g., insurance, home care, healthcare)
•Experience working from a Filipino VA platform (e.g. OnlineJobs.ph)
•Testimonial or reference from outbound sales or appointment-setting role

Tools You’ll Use
•GoHighLevel (CRM/platform)
•SMS & email templates
•Dialer system
•TimeProof + EasyPay for time tracking and payout
•Google Workspace (Docs, Sheets)

How to Apply
1. Apply via OnlineJobs.ph ? we pay via EasyPay and require time tracking
2. Share your resume or LinkedIn link
3. Answer screening questions:
- Have you made outbound calls for appointment setting?
- Which CRM(s) did you use?
- Tell us about a time you booked appointments via calling
4. Shortlisted candidates will be given a 15-minute test task
5. Finalists will interview via Zoom video call

Why Work With Us?
• Work with a friendly and patient team
•Meaningful work helping families and veterans
•Opportunity to grow into full-time with performance-based raises
•Clear direction, consistent feedback, and easy-to-use systems

Cultural Fit & Work Values
We value Filipino cultural strengths such as:
- Strong work ethic, loyalty, and friendliness
- Respectful communication and initiative-taking
- English-language fluency and U.S. timezone availability