I am a reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, and insurance processing. I excel at managing tasks efficiently, maintaining accurate records, and providing clear, professional communication to clients. I take pride in delivering high-quality work on time and want to be known as a dependable and organized team me mber who helps businesses run smoothly and grow.

With over 10 years of experience in administrative operations, customer support, and insurance, I help business owners and executives reclaim their time by handling the details that keep operations running smoothly — inbox and calendar management, client communication, data entry, and reporting.

I've supported teams across customer support, sales support, and lead generation. I'm comfortable using Google Workspace, Trello, Asana, ChatGPT, Monday.com , and Canva, and I am consistently learning new tools to support my clients' needs.
I'm detail-oriented, communicate proactively, and treat every task like it's for my own business.

Portfolio: chrisshelreyes.net lify.app

Let's talk about what's eating up your time — I'd love to take it off your plate.

Medical Background
-Schedule patients for diagnostic exams
-Insurance Verification
-Initiating Prior Authorization process for procedures
-Claims billing
-ICD Coding

I am looking for a workplace that recognizes and rewards hard work and values its employees as integral assets to the organization's success. A combination of reasonable compensation, benefits, and a supportive and encouraging team and management will be the ideal match for my career.

I’m a detail-oriented and competitive
person who thrives on getting things
done efficiently. With strong time
management skills, I stay on top of
tasks and always push myself to
deliver the best results. I love tackling
challenges and continuously finding
ways to improve. Working in a fast
paced environment motivates me to
stay sharp and perform at my best

I am a detail-oriented Dental Insurance Virtual Assistant with experience supporting dental practices through insurance benefits verification, EOB review and explanation, predetermination checking, claims follow-up, and administrative support. I specialize in accurately reviewing patient coverage, explaining insurance details, and helping dental offices improve workflow, reduce claim delays, and maximize reimbursements.

Core Experience:

Dental insurance eligibility and benefits verification
Dental benefits breakdown and patient coverage explanation
EOB (Explanation of Benefits) review and interpretation
Predetermination and pre-authorization checking
Claims submission, tracking, corrections, and follow-up
Insurance estimates and treatment plan review
Patient billing support and payment coordination
Patient communication through phone, email , and text
Accurate documentation and record maintenance

Dental Software & Tools Familiar With:

Dentrix
Open Dental
Eaglesoft
Curve Dental
Practice-Web
DentalXChange
Vyne Dental
Availity
Office Ally
Google Workspace (Docs, Sheets, Drive, Gmail)
Microsoft Office (Word, Excel, Outlook)
RingCentral, Dialpad, Slack, Zoom, Microsoft Teams, and Trello

Skills & Strengths:

Strong knowledge of PPO dental insurance plans and dental terminology
Familiar with CDT coding and insurance processes
Excellent attention to detail and accuracy
Strong communication and problem-solving skills
Organized, dependable, and able to manage multiple priorities
Committed to maintaining patient confidentiality and HIPAA compliance

I provide reliable dental insurance support that helps practices maintain accurate patient information, improve insurance coordination, and deliver a smoother experience for both dental teams and patients.

Self-trained in dental insurance verification, including dental terminology, CDT coding, and eligibility and benefits analysis. Familiar with navigating insurance portals and communicating with insurance representatives. Highly organized, detail-oriented, and committed to accuracy in handling patient and insurance information.

Hi, thanks for visiting my profile!

I’m a motivated and dependable professional with 8 years of experience across customer service, claims support, technical support, and administrative operations, including 6 years supporting U.S.-based clients. I have a proven track record of handling customer communications, claims processing, documentation, and high-volume workloads while maintaining accuracy and professionalism.

As a detail-oriented and proactive professional, I’m eager to help businesses stay organized, improve efficiency, and deliver exceptional client experiences.

If you’re looking for a reliable team me mber who takes initiative and gets the job done, I’d love the opportunity to work with you.

Healthcare Virtual Assistant

I have a two years experience as an inbound Customer Service Representative for a healthcare insurance in California and five years experience as Collections Representative which is part of the Revenue Cycle management dealing with administrative denials. HIPAA trained.

Results-driven Operations Manager & Executive Assistant with 2+ years of experience in property insurance claims, client relations, and business operations. Skilled in claims coordination, SOP development, CRM management, quality review, and workflow optimization.

Hello! I'm May Vanesa Jackson.

I am a freelance Medical Billing and Accounts Receivable (AR) Specialist with 2 years experience and almost 6 years in the U.S. healthcare system, helping providers streamline their revenue cycle and improve cash flow. I specialize in managing claims, reducing outstanding AR, and maximizing reimbursements through accurate billing, efficient follow-ups, and strong denial management. My goal is to support healthcare practices in achieving financial stability while maintaining full compliance with HIPAA standards.



I provide end-to-end Revenue Cycle Management services, including data entry, claims submission, payment posting, insurance and patient follow-ups, and appeals. I am also experienced in eligibility and benefit verification, With a strong attention to detail and analytical skills, I consistently resolve claim issues, reduce denials, and ensure timely reimbursements for my clients.



My background includes years of experience in member service line and providers line services, and this allows me to communicate effectively with insurance companies, patients, and providers while maintaining professionalism and clarity. I am highly adaptable, and proficient in tools such as Microsoft Office and healthcare systems, ensuring smooth and efficient workflow integration.



I am passionate about building long-term partnerships with my clients by delivering reliable, transparent, and results-driven service. I take pride in being proactive, detail-oriented, and committed to helping healthcare providers grow their practice. If you’re looking for a dependable billing specialist who can make a real impact on your revenue cycle, I am here to help.

I help personal injury law firms handle medical records, insurance claims, and case preparation so attorneys can focus on winning cases.

I have hands-on experience with:
• Requesting and organizing medical records & bills
• Drafting Letters of Representation
• Filing insurance claims and follow-ups
• Obtaining police reports (TCR / crash reports)
• Preparing demand packages and case files

I am detail-oriented, organized, and experienced in handling sensitive legal and medical documents with accuracy and confidentiality.

If you need a reliable legal assistant who can manage cases efficiently with minimal supervision, I’m ready to help.

A dedicated and results-driven customer service professional with over 9 years of experienced and also with insurance and collections sectors. Adept at managing complex customer inquiries, resolving issues, and ensuring a high level of satisfaction. Skilled in managing collections processes, negotiating payment plans, and maintaining strong client relationships while adhering to regulatory guidelines. Possesses a strong understanding of insurance policies and procedures, with a proven ability to educate customers and streamline operations. Known for exceptional communication skills, problem-solving abilities, and a commitment to achieving company goals while delivering top-notch service.

Store Attendant, Local Cafe - 6 months
Customer Service Representative, Dental Insurance - 1 yr and 4 months
Senior Quality Evaluator, Dental Insurance - 7 months