Hi! I'm Antonette, a Klaviyo Email Marketing Specialist dedicated to helping e-commerce brands maximize customer retention and drive revenue through strategic email marketing.

I specialize in building, managing, and optimizing Klaviyo email systems that deliver the right message at the right time. From high-converting automated flows to engaging email campaigns, I ensure every touchpoint is designed to strengthen customer relationships and increase sales.

What I specialize in:

• Klaviyo setup and account management
• Automated email flows (Welcome, Abandoned Cart, Browse Abandonment, Post-Purchase, Win-Back, and more)
• Email campaign planning, setup, and scheduling
• Customer segmentation and list management
• Pop-ups and sign-up forms for list growth
• Email design using Canva and Figma
• Performance monitoring, reporting, and optimization

I enjoy partnering with ecommerce founders and growing brands that value organized systems, consistent execution, and long-term growth. I'm detail-oriented, proactive, and committed to creating email marketing experiences that not only look great but also generate measurable results.

If you're looking for a Klaviyo Email Marketing Specialist who can take ownership of your email marketing, optimize customer journeys, and help turn subscribers into loyal customers, I'd be excited to help your brand grow.

If you've found your way here, welcome! I'm Ellaine, and I'm glad you're here.

I'm an Email Marketing & Marketing Operations Specialist who helps e-commerce brands bring their marketing ideas to life. I specialize in building and QA'ing email and SMS campaigns in Klaviyo and Postscript, organizing creative assets, coordinating projects, and supporting marketing operations behind the scenes.

I enjoy the details that make campaigns successful, whether it's checking links before launch, reviewing designs, organizing workflows, or making sure everything is ready before it reaches customers.

One thing you'll quickly learn about me? I hyperfocus. When I'm working on something, I take the time to review the details and make sure everything is done properly before it goes live. It's one of the reasons I take pride in delivering reliable, high-quality work.

Throughout my career, I've taken on roles as a Social Media Manager, Executive Assistant, and Email Marketing Specialist. While my roles have evolved, my focus has remained the same: helping businesses stay organized, solve problems, and execute projects efficiently.

Areas I enjoy working on:

• Email & SMS Marketing (Klaviyo & Postscript)
• Campaign Setup, QA & Scheduling
• Marketing Operations & Project Coordination
• Figma & Creative Asset Management
• Social Media Management
• Basic Meta Ads Support & Reporting

I believe great marketing comes from a balance of creativity and execution. Strong ideas become successful campaigns when supported by organized systems, attention to detail, and people who genuinely care about the outcome.

If you're looking for someone reliable, detail-oriented, and passionate about making marketing operations run smoother, I'd love to connect.

Klaviyo Email and SMS Marketer for eCommerce Brands
| Email Marketing Specialist | Certified Klaviyo Partner

Overview

Hey, I'm Joel :)
I help eCommerce brands turn "just email s" into a serious revenue channel using Klaviyo.

I build campaigns and automations that get opened, clicked, and acted on, not ignored. Everything I do is strategic, data-driven, and designed to grow your business without annoying your subscribers.

Why Work With Me

-Klaviyo Nerd (In a Good Way)
Certified Klaviyo Partner who lives inside flows, campaigns, segmentation, testing, analytics, and deliverability.

-No Guesswork, Just Strategy
I don't send email s just to fill a calendar. Every campaign and automation is built around customer behavior, timing, and business goals. Right message, right audience, right time.

-Results Over Noise
I test, tweak, and optimize constantly to boost engagement, conversions, and email -driven revenue.

What I Can Help You With

-Klaviyo Setup (Done Right)
A clean, conversion-ready setup built for strong deliverability and growth.


-Email Strategy That Makes Sense
Clear plans on what to send, who to send it to, and when it actually works.

-Campaigns That Convert
Targeted sends powered by smart segmentation, not spray-and-pray tactics.

-Automations That Work While You Sleep
Welcome series, abandoned cart and checkout, post-purchase, win-back, and review flows that quietly bring in revenue.

-Next-Level Segmentation
Behavior-based targeting that keeps email s relevant and clickable.

-Newsletters & Promos People Enjoy Reading
Clean, engaging email s that feel natural in the inbox.

-Holiday Campaigns That Don't Miss
From Black Friday to Christmas, I help you stand out when inboxes get loud.

-Email Health Checks
A full Klaviyo audit with clear, actionable improvements.

A/B Testing & Optimization
Subject lines, content, timing, layouts, tested and improved continuously.

-Email Design That Looks Good Everywhere
Mobile-friendly, on-brand templates built to be read and clicked.

Certifications

Klaviyo Partner
Klaviyo Product
Klaviyo Deliverability
Klaviyo SMS Strategy

Tools I Use

Klaviyo
Shopify
Postscript
Figma
Canva
ChatGPT
and more

Let's Make Email Work Harder

If you're ready to turn email and SMS into a consistent growth channel (without sounding salesy or spammy), let's chat.

Book a quick call, and let's build something your subscribers actually want to open.

Hey there! I'm your friendly Email Marketing Strategist and Specialist, and I'm all about helping e-commerce businesses achieve mind-blowing sales growth. With loads of training and hands-on experience under my belt, I'm a pro at crafting and implementing super targeted email marketing campaigns that bring in incredible results.

Let's break it down: <8efe80624d780eba0c6493ec45140364>Email Design: I've got a knack for creating eye-catching and conversion-focused email templates. From stunning layouts to captivating visuals, I'll make sure your email s stand out in the inbox and grab your audience's attention. <8efe80624d780eba0c6493ec45140364>Email Copywriting: Crafting persuasive and engaging email copy is my jam. I know how to whip up subject lines that make your subscribers curious, introductions that hook them in, and compelling calls-to-action (CTAs) that drive clicks and conversions. <8efe80624d780eba0c6493ec45140364>Email Automations: Sit back and relax while I set up effective email automation workflows. I'll nurture your leads, onboard new customers, and re-engage those who've gone MIA. By sending personalized messages based on user behavior, we'll boost engagement and maximize conversions. <8efe80624d780eba0c6493ec45140364>Email Campaigns: Ready for some knockout email campaigns? Count me in! From brainstorming creative ideas to deploying campaigns that align with your business goals, I've got you covered. Let's create campaigns that captivate your audience and drive revenue growth.

Audience Segmentation: Personalization is the name of the game, and I excel at it. I'll help you segment your email list, ensuring that the right message reaches the right people. By delivering highly relevant and targeted email s, we'll supercharge your engagement rates.

I'm thrilled to have worked with a range of e-commerce businesses, witnessing sales boosts of up to a whopping 36%! Through careful analysis, optimization, and continuous testing, I've consistently delivered impressive ROI for my clients.

If you're ready to take your email marketing to the next level and witness remarkable sales growth, let's connect! I'm super friendly and excited to discuss how I can contribute to your success.

Looking forward to collaborating with you!

My name is Aaron James Baliar , I've been working alongside email marketing agencies - managing ecommerce brand's retention marketing using Klaviyo.

I help stores increase conversions, reduce support backlog, and streamline daily operations with clean systems

• Shopify store setup (theme configuration, navigation, collections, payment + shipping setup)
• Product listing optimization in Shopify (SEO titles, descriptions, variants, tags, bulk uploads via CSV)
• Email marketing using Klaviyo (flows, campaigns, segmentation, abandoned cart recovery)
• Customer support via Gorgias (ticket handling, macros, SLA tracking, order issue resolution)
• Order management + 3PL coordination (fulfillment tracking, inventory syncing, returns handling)
• Workflow automation using GoHighLevel + ChatGPT + Claude (auto-responses, task automation, CRM updates)
• Admin support using Google Sheets + Notion (reporting, data tracking, process documentation)
• Basic design support using Canva (email creatives, product visuals, quick marketing assets)

Portfolio project: Managed a Shopify store by optimizing product listings, improving email flows in Klaviyo, and handling customer tickets via Gorgias—resulting in faster response times and cleaner backend operations.
Availability: UTC+8 with overlap for US, AU, and UK hours
Portfolio: https://ojoymanerriza.wixsite.com/ecommerceva

Open to full-time and part-time retainers.

Hire me now!

I partner with Shopify eCommerce brands with Email Marketing and turn it into a retention engine designed to support long-term growth.

For faster communication:
WhatsApp - +639241266953
IG: @bysubtlehue

---

Hot take: Your email list is probably worth more than you think.

Most brands are sitting on untapped revenue because they don't have the time, strategy, or systems needed to make email work consistently.

That's where email marketing comes in.

I help e-commerce brands turn email into a system that drives customer retention, repeat purchases, and more predictable revenue.

My support includes:
- Campaign strategy and execution
- Automated flows and customer journeys
- Email design and creative direction
- Conversion-focused copywriting
- Segmentation, testing, and reporting

The goal isn't to send more email s.

It's to send the right email s to the right people at the right time.

Over the years, I've had the opportunity to work with brands from the US, Australia, Germany, the Netherlands, Canada, and Singapore.

Working with me means you can enjoy:
- Improved email deliverability
- Increased open rates from 35% to 70%
- Double click rates from 1% to 3%
- Build stronger retention systems through email

I also look at the bigger picture to ensure your email strategy supports your overall business goals.

The secret?<8efe80624d780eba0c6493ec45140364>Email s powered by data, strategic execution, and a good combination of copy and design.

And perhaps, an unapologetic amount of coffee.

---

Ready to work together?

Now, if your email marketing isn't pulling its weight—or you simply want to see what's possible for your business—send me a DM or book a quick discovery call.

No pressure. No hard selling (my personal ick).

Just a conversation about where your brand is today and where you'd like it to go.

Excited to work together!

---

About Me

Hi, I'm Shela

Architecture degree holder. Solo running Subtle Hue Digital and a Klaviyo-certified Email Marketer.

I used to design spaces. Now I design customer journeys.

After studying architecture, I found myself drawn to a different kind of design—building marketing ecosystems that help e-commerce brands grow.

Currently, I work with business owners who wants to scale their email marketing into a reliable revenue channel through thoughtful strategy, creative execution, and my Klaviyo expertise.

I've partnered with businesses in wellness, sustainability, beauty, skincare, fashion, home décor, coffee, supplements, specialty food, and mission-driven retail, each with their own story, customers, and growth goals.

# About Me
I'm a Shopify Customer Service and Klaviyo Email Marketing professional with over 5 years of experience helping eCommerce brands deliver exceptional customer experiences and drive revenue growth. My expertise spans email marketing automation, customer support, and community management across multiple channels and platforms.

## Core Expertise
**Email Marketing & Automation**As an email marketing specialist, I leverage Klaviyo to create and optimize automated email campaigns that nurture customer relationships and drive conversions. I design strategic email flows including welcome series, abandoned cart recovery, post-purchase follow-ups, and win-back campaigns, while analyzing performance metrics to continuously improve engagement and ROI.

**Customer Support & eCommerce Operations**I specialize in providing seamless, empathetic customer experiences from pre-sale to post-sale through email , chat, and social media. My technical proficiency includes managing support platforms like Gorgias, Shopify, and PayPal while handling complex order-related concerns, refunds, returns, subscription management, and dispute prevention.

## Professional Experience
**Email Marketing Specialist**Currently specializing in Klaviyo email automation and campaign management, creating sophisticated email marketing strategies that drive customer engagement and revenue growth. I develop and optimize automated workflows, segment audiences for targeted messaging, and analyze campaign performance to maximize ROI and customer lifetime value.

**Community Management Specialist**Previously managed customer interactions across Facebook , Instagram, Messenger, and TikTok through Gorgias and Meta-integrated channels. I provided comprehensive support covering product guidance, order management, tracking assistance, and processed refunds directly through Shopify with exceptional accuracy and care.

**Customer Support Specialist**Managed high-volume Gorgias ticket queues while coordinating with suppliers to resolve order and quality issues. My proactive approach to chargeback and dispute prevention, combined with efficient returns and refunds processing, contributed significantly to customer retention and operational efficiency.

**Customer Support & Social Media Manager**Successfully blended customer support with social media management, creating branded content, collaborating with influencers, and encouraging user-generated content (UGC). This role strengthened my ability to maintain consistent brand presence while handling email and chat inquiries through Gorgias and managing product listings.


## What I Bring to Your Team
With my customer-first mindset, strong communication skills, and deep expertise in Shopify, Gorgias, and Klaviyo, I help eCommerce brands build lasting customer loyalty, resolve issues efficiently, and scale their customer success operations. My unique combination of support excellence and email marketing expertise enables me to not only solve problems but also identify opportunities to enhance customer lifetime value and drive business growth.

I'm passionate about transforming customer interactions into opportunities for brand advocacy and revenue generation, making me an ideal partner for brands looking to elevate their customer experience and marketing automation strategies.

I help startup businesses build a distinct online presence and generate more clients through effective brand identity.

Let's dominate the digital world today!

I’m an email marketer, Klaviyo specialist, and copywriter with almost 5 years of experience helping e-commerce brands grow through strategic email flows and campaign copy. I build automated flows, create smart segments, run A/B tests, and write engaging email s that connect with customers and drive results. I’m confident working across retention, lifecycle, and campaign strategies with a focus on clarity, conversion, and consistency.
If you're looking for someone who understands how to turn email s into revenue, I’m ready to help you make it happen.

Email Marketing Designer | Graphic Designer | Copywriter
I’m here to help you turn your email s, graphics, and texts from “so-so” to something that actually grabs attention and gets results. Whether you’re building your brand or just want your campaigns to have a bit more punch, I’m ready to make your message stand out.

<8efe80624d780eba0c6493ec45140364>Email Marketing Campaign Designer
I use Klaviyo, Figma, and Photoshop to cook up email s that get noticed and clicked—clear and straightforward and mobile-optimized. Beautiful email s? Absolutely. But opens and clicks? That’s the real deal. Let’s go for both.

Here’s what I usually bring to the table:
• Email templates that follows heirarchy and stay on-brand
• Editable and scalable Figma designs
• Visuals that actually feel like you and your brand, not just cookie-cutter stuff
• Layouts designed to perform and convert

<8efe80624d780eba0c6493ec45140364>Email Copywriter
Great design catches the eye, but it’s the words that hold attention.

Here’s what I write (and tweak until it feels right):
• Subject lines that hook people to open your email
• Copy that gets straight to the good stuff.
• Click-friendly CTAs, without the hard sell.
• launch email s to promos, flows, newsletters—and everything in between
• On-brand and typo-free copy


Graphic Designer
I’m all about making things look great—but not just for the sake of being pretty. Every design should have a reason: to connect, impress, and (let’s be honest) convert. From social posts to flyers to that??email campaigns that performs really good—I’m ready to jump in and get things done.


Here’s what I enjoy creating:
• Email s (obviously) & digital ads
• brochures, catalogs, business cards, Flyers
• Brand kits & social media graphics
• Anything my pixie’l’ dust can be sprinkled on—especially pixels.


My go-to gear for sprinkling pixie’l’ dust
Design & Email : Figma, Photoshop, Canva, Klaviyo, Adobe Suite
Project & Admin: ClickUp, Asana, Google Workspace, Microsoft Office
Social & eComm: Hootsuite, Slack, Shopify—and more


Looking forward to working with you. I’d be happy to support your next campaign or brand initiative. I'm also open to completing a design test if you'd like to assess fit and skills before moving forward. I welcome the chance to show you what I can do.

Let’s make your brand look good and sound even better, together.

Independent professional Remote Business Operations & Marketing Support Specialist with 6 years of experience supporting eCommerce brands in fully remote environments.
I help eCommerce brands with backend operations, customer service workflows, administrative tasks, and marketing execution across Shopify DTC, WooCommerce, Etsy, Amazon, Square Online, and marketplace platforms. I also use AI-assisted tools to support businesses with product descriptions, content generation, marketing ideas, Canva design assistance, workflow efficiency, and eCommerce content support while maintaining brand consistency and quality.

I work independently, communicate clearly, and I help simplify workflows, keep systems organized so day-to-day business operations run smoothly, and owners can focus on growth.

HOW I CAN SUPPORT YOUR BUSINESS
Executive & Administrative Support | email support, scheduling, research.
Operations & Workflow Support | task coordination, reporting, documentation
Social Media Management | Instagram & Facebook
SEO keywords optimisation
Canva & Figma Graphics | carousels, reels, stories, product posts.<8efe80624d780eba0c6493ec45140364>;Email Marketing Support | Klaviyo, ConvertKit, Mailchimp, Flodesk
E-commerce Store Management | Shopify, Etsy, WooCommerce, Amazon, eBay, Wayfair, Walmart
Product & Catalog Management | product research, listings, uploads, SEO updates, inventory updates
Order Processing & Customer Service Support | Georgias, Tidio, Zoho, and Zendesk.
Shopify & Etsy Marketing Support
Admin Assistance | Google Workspace, data entry, scheduling, research
Funnel Setup | lead magnets, opt-in forms, basic automations

TOOLS I USE
E-commerce Platforms | Shopify, Wix, Etsy, Amazon Seller Central, eBay, Wayfair, Walmart Marketplace, WooCommerce
Customer Support & Helpdesk | Gorgias, Tidio, Zendesk, live chat tools
Design & Content | Figma & Canva<8efe80624d780eba0c6493ec45140364>;Email & CRM | Klaviyo, Mailchimp, ConvertKit, Flodesk, HubSpot, ActiveCampaign, Salesforce
Project & Task Management | Notion, Trello, ClickUp, Asana, Monday.com
Productivity | Google Workspace, Microsoft Office |

AI TOOLS
ChatGPT | Claude | Uizard | VEO | Sedance | Higgsfield | Nano Banana | Creatify | OpenAi | Opus | Midjourney

Available for long-term remote support and open to Executive, Administrative, Operations, and Marketing Support roles.
If you are looking for a reliable e-commerce specialist to help manage your online store and marketing operations, I would be happy to support your business.
Based rate, flexible depending on scope and tasks. I’m open to discussing your needs, let’s see how I can support your business. Feel free to reach out and let’s discuss how I can support your business goals.

Klaviyo Technician

Email marketing Strategist for Ecommerce | Klaviyo

With hands-on experience in Klaviyo, I help eCommerce brands build and maintain reliable email systems that run smoothly behind the scenes. I focus on flows, campaigns, and segmentation, ensuring each touchpoint aligns with strategy and reaches the right audience.

I specialize in flow setup and optimization, trigger and filter configuration, event tracking across multiple markets (ES, FR, DE, NL), and Figma-to-Klaviyo builds with consistent, responsive execution.

I’m proactive, detail-focused, and always open to improving processes.

I can be what you're looking for.