Growth & Estimating Operations Specialist

GROWTH & ESTIMATING OPERATIONS SPECIALIST
Remote | Full-time | Melbourne AEST hours


ABOUT JUGGERNAUT COATINGS
Juggernaut Coatings is a Melbourne-based commercial painting company scaling nationally. We're Dulux Accredited, MPA and MBA members, and back every job with a 5-year workmanship warranty. Our flagship projects include the Virgin VIP Lounge and Jetstar T4 Terminal at Melbourne Airport.
We're growing fast. We use AI to power our commercial painting quotes — and we're building a dedicated AI quoting bot to take that even further. We're expanding into Queensland where market rates are nearly double Melbourne. We're building a next-generation sales and operations engine — and we need a specialist to run it.


THE ROLE
This is a specialist commercial operations role. You'll own our estimating and quoting engine — running a daily raid on EstimateOne (Australia's leading construction tendering platform), processing 10-20 quotes per day, and getting them out the door with automated follow-up in place before you finish your morning.
You'll also be direct sales support to the Growth Director — managing inbound leads with strict speed-to-lead standards, monitoring quote enquiry inboxes, running cold outreach at volume across email and LinkedIn, and working alongside our Digital Marketing Specialist to keep the entire sales machine humming.
This is not a virtual assistant role. This is a growth operations role for someone who genuinely enjoys the engine room of a fast-growing commercial business — the person who makes the pipeline flow, the CRM sing, and the sales director's day 3x more productive.


YOUR THREE PRIORITIES

PRIORITY 1 — OWN THE QUOTING PROCESS
Raid EstimateOne daily using a specific sequence — awarded projects, upcoming tenders, and systematic builder profile research.
Process 10-20 quotes per day. VIC first, expanding to QLD once VIC is running smoothly.
Run each quote through JC's AI-assisted quoting workflow, get the quote out same day, create the GoHighLevel opportunity, and trigger automated follow-up.
Every opportunity has contact details, notes, tasks, quote amount, and quote date — same day, no exceptions.


PRIORITY 2 — SALES SUPPORT & EA TO THE GROWTH DIRECTOR
Direct assistance on daily sales activities. Prepare his call list every morning. Log every conversation. Manage his post-call actions.
Speed-to-lead: once paid funnels launch, every inbound lead responded to within 5 minutes during business hours.
Monitor designated JC email inboxes throughout the day for quote enquiries.
Work alongside the Digital Marketing Specialist to complete the post-quote and pre-quote follow-up sequences — critical to complete fast.


PRIORITY 3 — COLD OUTREACH & LEAD GENERATION
200+ personalised cold emails per week to commercial builders, strata managers, facility managers, hospitality operators, government, and infrastructure.
50+ LinkedIn touches per week to commercial decision-makers.
Data scraping to build target lists (LinkedIn Sales Navigator, Apollo, Lusha, ---------- ).
Running sequences via Lemlist (or similar) with campaigns designed by the Digital Marketing Specialist.
Database hygiene — protecting deliverability, preventing spam classification.



WHAT WE'RE LOOKING FOR

Must-Have Experience
CRM experience — ideally GoHighLevel (GHL). You'll be in it every day, building opportunities, managing pipelines, triggering sequences. If you haven't used GHL specifically, similar CRM depth (HubSpot, Salesforce, Zoho, Pipedrive) will be considered.
Cold email at scale — you've run outreach campaigns before using Lemlist, Instantly, Smartlead, or similar tools. You understand deliverability, warm-up, bounce rates, and spam complaints.
Data scraping and list building — you know your way around LinkedIn Sales Navigator, Apollo, Lusha, or similar.
Excellent written English — every message you send represents JC. Copy quality matters.
Strong operational discipline — you finish what you start, log what you do, and never leave loose ends.
Time-zone availability — Melbourne AEST business hours are non-negotiable. This means 9:30am AEST start every working day.

Strong Plus
Experience in a commercial B2B or trades / construction context
Executive assistance or sales operations background
Prior work with paid funnels (Google Ads, Meta Ads) — you understand what speed-to-lead means for conversion
Copywriting or campaign-building experience — you won't be designing sequences from scratch, but you'll be executing them daily and iterating
Familiarity with EstimateOne, Xero, or Australian construction tendering platforms
AI tool proficiency (Claude, ChatGPT, or similar) — used daily in the role


HOW YOU'LL WORK
Direct report to the Growth Director. Daily 10am Google Meet standup (camera on, no exceptions)
Working alongside the Digital Marketing Specialist. They own strategy, campaign design, and copy. You own execution, opportunity management, and daily operational use of GHL.
Coordinating with the estimating team (Dave) for optional review of AI-generated quotes
Weekly one-on-one review of KPIs, RAG scorecard, and pipeline progression
Three visibility artefacts: daily morning brief (before 10am), end-of-day report with a 2-3 min Loom walkthrough (before end of day), end-of-week summary (Friday or Saturday morning)


THE FOUR NON-NEGOTIABLES
These are written into the services agreement and are core requirements of the role:
Daily start at 9:30am AEST (Melbourne time). No exceptions.
10am AEST Google Meet standup with camera on. Every working day.
20-minute maximum response time to messages during working hours (5-min for funnel leads once live).
End-of-day reports Monday to Thursday. End-of-week summary Friday or Saturday morning. Every week.


COMPENSATION
Base salary — commercially competitive, structured for the specialist nature of the role. Salary confirmed with successful applicants.
Performance commission structure — kicks in from Month 3 for strong performers. Ties to KPI achievement, quote volume, and pipeline generation. No cap on commission.
Formal 3-month review with salary reassessment based on demonstrated performance.
Clear career pathway: Growth & Estimating Operations Specialist ? Senior Specialist ? Sales Operations Lead ? Head of Sales Operations.


HOW TO APPLY
Send a brief written application to ---------- covering:
Your CRM experience — which platforms, how long, what you've built
A specific example of a cold outreach campaign you've run (target market, tools used, volume, results)
Your typical daily start time — confirm you can commit to a 9:30am AEST (Melbourne) start
Your commercial and B2B experience
Why this specific role appeals to you

Include the phrase 'JUGGERNAUT READY' as the first line of your email so we know you read the brief carefully.

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