Hi, I'm Dianne Lingan — a BS Food Technology graduate turned multi-skilled digital marketing and career services professional with 6+ years of remote work experience across SEO, content marketing, e-commerce, career coaching, and virtual assistance.

As an SEO Specialist and Digital Marketing Professional, I've spent 3+ years at Yellow Tail Tech driving measurable results — growing organic traffic by an average of 35% within 6 months, increasing email open rates by 22%, and leading technical SEO audits across 5+ client websites. I work across the full digital marketing stack: on-page and off-page SEO, GEO/AI search optimization, email campaign execution, social media management, and data-backed performance reporting using tools like SEMrush, Ahrefs, Google Search Console, and Google Analytics.

As a Career Success Coordinator and Resume Analyst, I've reviewed and optimized resumes to align with target job roles, identified mismatches between job titles, skills, and market expectations, and provided structured recommendations that improved interview outcomes. I understand ATS systems, job board dynamics (LinkedIn, Indeed, Glassdoor), and how to position candidates for the US job market.

As a Virtual and Administrative Assistant, I've handled end-to-end content operations, spreadsheet research across 100+ SKUs, social media management for multiple brands, e-commerce store management on Amazon FBA and WooCommerce, email management, workflow building, and cross-functional coordination — all independently and across multiple time zones.

As a Food Technologist, I spent nearly six years in the food industry — including restaurant management, compliance auditing for 50+ food establishments, and food content writing — giving me a strong foundation in attention to detail, process documentation, data accuracy, and scientific thinking that I carry into everything I do.

I'm proficient in WordPress, Canva, SEMrush, Ahrefs, Google Analytics, Mailchimp, Klaviyo, Meta Business Suite, Asana, Slack, Zoom, QuickBooks, and Google Workspace. I hold certifications in Marketing & Email Marketing (Create and Rise Academy), Bookkeeping (MAB Online Academy), and SEO (-----------), and I'm a Certified QuickBooks Pro-Advisor.

I'm organized, reliable, and driven by results. Whether you need someone to grow your organic traffic, craft compelling content, coach your job seekers, manage your operations, or keep your back-office running smoothly — I bring both the technical skills and the work ethic to deliver.

Registered and Licensed Architect and Master Plumber. BIM Coordinator with 6 years of experience. Proficient in using Revit Architecture, MEP, AutoCAD, Naviswork,
Sketchup, and Bluebeam Revu. Knowledgeable in creating 2D & 3D Parametric families and producing LOD-----------construction documents. Experienced in creating and implementing BIM workflows on different projects.

Finance and Operations Coordinator with a Bachelor’s Degree in Accountancy and experience supporting remote businesses with bookkeeping, payroll processing, and financial operations.

Experienced in maintaining accurate financial records, reconciling bank and payment transactions, processing payroll, and generating financial reports using accounting and payment platforms.

Core Competencies:
• QuickBooks Online & QuickBooks Desktop
• Bookkeeping & General Ledger Maintenance
• Bank & Credit Card Reconciliation
• Stripe, Wise, PayPal Reconciliation
• Payroll Processing
• Accounts Payable & Accounts Receivable
• Financial Reporting
• Chart of Accounts Setup & Cleanup
• Data Management (Google Sheets, Excel)
• Remote Operations & Administrative Support

Strong attention to detail, analytical thinking, and ability to manage financial workflows in remote environments. Committed to accuracy, confidentiality, and process improvement.

A conversion-obsessed web designer with award-winning Figma craft and full-cycle ownership , taking e-commerce, D2C, and SaaS landing pages from low-fidelity wireframes to fast, responsive, production-ready sites. I reverse-engineer competitor funnels, translate campaign goals into clean, on-brand layouts, and pressure-test every screen on real devices so it converts in the wild , not just in the mockup.

Project & Operations Coordinator with 7+ years turning chaotic cross-functional work into tracked, on-schedule delivery. Built adoption-driving rollouts (95%, 90%) and led international platform migrations across five markets. Fluent in the tools and the follow-through: dashboards, trackers, stakeholder communication, process improvement. Lean Six Sigma Yellow Belt certified.

Certified transaction coordinator with a training certificate and strong administrative foundation. Skilled at preparing and organizing transaction documents, maintaining timelines, and communicating clearly with clients and vendors. Fast learner who applies process-driven checklists and compliance-focused habits to ensure smooth, timely closings.

I am a reliable and detail-oriented Virtual Assistant with experience in administrative support, scheduling coordination, and data operations. I specialize in keeping processes organized, calendars optimized, and information accurate so teams can operate smoothly and efficiently.
I’m comfortable handling inbox and calendar management, data tracking and reporting, document organization, research, and day-to-day operational support. I work well independently, meet deadlines consistently, and communicate clearly to avoid delays or misunderstandings.
I take pride in being dependable — when I commit to a task, it gets done properly. I also look for ways to improve workflows and simplify systems instead of just completing instructions.
If you’re looking for someone proactive, organized, and committed to long-term growth, I’d love to support your business.

- Hard working/Motivated.

- Fluent in English speaking and writing.

- Familiar in MS Word, MS Outlook, MS Excel, MS PowerPoint and MS Teams.

- Familiar with Google Suite, Docs, Calendar, Drive, Gmail, Hangouts & Meet, Slack, Webex, Skype, Viber.

- Knowledgeable with computer/phone/router troubleshooting and repair.

- Skilled at analyzing information and solving problems, multitasking.

- Critical Thinker.

- Have 6 years experience with Customer service/technical support inbound and outbound international calls.

- Good with managing and pleasing people.

- Had 3 years experience with supporting and handling multiple agents.

I’ve spent years digging through spreadsheets, CRMs, and yes—sometimes the weirdest corners of the internet—to find the right contacts, organize them neatly, and make sure nothing falls through the cracks. With my background in coordinating sea-freight logistics, managing CRMs, and juggling admin tasks like calendars, emails, and vendor follow-ups, I’m pretty much a professional task-tamer — and I get a kick out of making things run smoothly.

If you’re a founder who needs a highly reliable, systems-driven right hand — not just another virtual assistant — you’re in the right place.

I’m a Licensed Architect turned Executive Operations Partner with experience supporting fast-moving businesses that require structure, discretion, and precision.

My background trained me to manage complex projects, coordinate multiple stakeholders, analyze technical details, and execute under pressure. Today, I apply that same level of strategic thinking to helping founders scale without operational chaos.

I don’t wait for instructions.
I build systems.
I protect your time.
I create clarity.

Organized and detail-oriented virtual professional with over 13 years of combined experience in banking, admin support, and finance coordination. I specialize in handling business loan applications, maintaining CRMs, and supporting remote teams with efficiency and accuracy. Skilled in client communication and back-end operations, I’ve worked with Singaporean, Australian and UK-based companies. A fast learner and dependable professional, I’m committed to delivering high-quality support in every task I handle.

An experienced Team Coordinator with over 13 years of ESL experience, leading a team of trainers, QA specialists, and content developers. I oversee tutor quality assurance, training, and the development of instructional materials, including books and courses used within the company. As a leader, I drive the continuous improvement of teaching standards, ensuring high-quality educational experiences through strategic training initiatives, rigorous quality assessments, and effective content development.

Certified Virtual Assistant with experience in marketing, real estate, social media management, design, customer service, prompt engineering or A.I automation video editor. Autodesk-certified AutoCAD user with a strong technical background as a graduate of Agricultural and Biosystems Engineering. Skilled in combining administrative efficiency, client relations, and design expertise to support business growth and operations. Have a project in mind or need extra support to move your business forward? I’d be glad to bring my skills to the table and help you achieve your goals.

Proactive Property Management Virtual Assistant experienced in maintenance coordination, tenant and vendor communication, CRM management, and administrative support. Backed by retail call center experience, I deliver organized, responsive, and customer-focused service that keeps operations running smoothly.