Remote Receptionist / Call Answering Specialist (Advanced)

We are hiring a full-time remote receptionist to answer incoming calls during U.S. business hours.

This is a client-facing position, so we are looking for someone who is professional, reliable, well-spoken, and able to write clearly. The most important part of this role is making sure calls are answered promptly and professionally, with little to no calls going to voicemail.

Schedule

Monday through Friday
9:00 a.m. to 5:00 p.m. Eastern Standard Time (EST)

Responsibilities

Answer incoming calls promptly and professionally
Take accurate messages and document call information clearly
Communicate with staff by email or internal messaging
Maintain a calm, professional tone with callers
Ensure that calls are answered consistently during scheduled hours

Requirements

At least two years of prior call center, receptionist, customer service, or phone support experience
Strong spoken English communication skills
Decent written English skills
Ability to work during 9:00 a.m. to 5:00 p.m. EST
Quiet, private workspace with no background noise
Reliable attendance and punctuality
Ability to stay focused and available throughout the workday

Preferred Qualifications

Preference will be given to candidates with the most relevant prior experience.

Ideal candidates will also have:

Reliable computer
Quality headset
Reliable high-speed internet connection
Backup internet access
Generator or backup power source
Prior experience working remotely for a U.S.-based company

To Apply

Please submit a short message explaining:
Your prior receptionist, call center, or phone support experience
Your home office setup, including computer, headset, internet, and backup power/internet