Sales & Operations Virtual Assistant – Prolific Relocation (Remote)

Prolific Relocation is seeking a reliable, detail-oriented Virtual Assistant to help manage our daily operations and customer experience. This role combines customer service, sales, scheduling, and administrative support to help keep our moving company running smoothly.

Responsibilities:

* Respond to leads via phone, text, and email
* Create and send moving quotes through Moverbase
* Follow up with customers to close bookings
* Schedule jobs and coordinate with moving crews
* Calculate final invoices and collect deposits
* Post content to social media
* Conduct realtor outreach and maintain referral relationships
* Keep customer records organized and up to date

Ideal Candidate:

* Excellent English communication skills
* Strong customer service and sales abilities
* Organized, proactive, and dependable
* Comfortable learning new software
* Available during Eastern Time business hours
* Experience with CRM software, scheduling, or dispatching is a plus