Marketing & Social Media VA | General Virtual Assistant | GHL Specialist | Customer Service/Chat Support (Meta Business Suite,
Respond.io and Page Interact)
Hi! I’m Marecel, a dedicated marketing and communications assistant with over 7 years of experience supporting businesses with marketing, chat support, and administrative tasks. I have experience in social media marketing (creating graphics and social media posts), lead generation, customer support, and administrative coordination, helping businesses stay organized and connected with their customers effectively.
I have handled
email management, supplier coordination, and benchmarking research, and I’m comfortable working with teams to support marketing campaigns and daily operations. I also completed online training for GoHighLevel, where I learned CRM management, marketing automation, and lead management.
In addition, I have experience assisting in local, national, and international marketing events, including partnerships with the Department of Trade and Industry (DTI) and the Valencia Chamber of Commerce, as well as events like the AUDAX Philippines, the Southeast Asia Green Coffee Competition, and the National Hog Convention Event.
I am known for being reliable, organized, detail-oriented, and easy to work with. I enjoy helping businesses grow by providing strong support in marketing, customer service, and administrative tasks.
I’m always willing to learn new tools and processes and look forward to contributing to a team that values dedication and quality work.
Key Expertise:
- Marketing and Communications - Social Media Management - Content Support -
Email Marketing - Data and Analytics - Administrative Support - Chat Support
Skills:
- Content Calendar Planning
- Sales Support & Follow-ups
- SOP Creation
Marketing & Social Media Management
- Meta Business Suite (Facebook & Instagram Management)
- Buffer
- Sprout Social
- Canva (Graphics & Content Design)
- CapCut / InShot (Short-form video editing)
- Adobe Photoshop (Basic Editing)
- Google Trends
- ChatGPT (Content ideation & copywriting)
-
Respond.io - Page interact
Lead Generation & Outreach
- LinkedIn Sales Navigator
-
Apollo.io - Google Sheets (Lead tracking & database)
- CRM Data Entry & List Building
-
Email Finder & Verification Tools
- Web Research & Prospecting Tools
Customer Service & Communication
- Zendesk
- Gorgias
- LiveChat
- Slack
- Zoom
- Microsoft Teams
- Gmail & Outlook Support Handling
-
Email Management
- Mailchimp
Analytics & Reporting
- Google Analytics
- Meta Insights
- Social Media Analytics Dashboards
- Google Looker Studio (Basic Reporting)
- KPI Tracking via Google Sheets
Project Management & Productivity
- Trello
- Asana
- ClickUp
- Notion
-
Monday.com - Google Workspace (Docs, Sheets, Drive)
- Microsoft Office 365
E-commerce
- Shopify
I am available for full-time or part-time work and can start immediately.