Virtual Assistant with Strong Sales Skills

???? We’re Hiring: Remote Receptionist / Virtual Assistant with Strong Sales Skills ????

Location: Remote
Time Zone: Must be available to work Sydney, Australia time

We are looking for a confident, proactive, and sales-driven Virtual Assistant / Remote Receptionist to support a busy aesthetic clinic based in Sydney, Australia.

This role is mainly focused on engaging with leads, answering calls, replying to WhatsApp and social media messages, following up with potential clients, and helping convert enquiries into bookings.

You will be the first point of contact for many new clients, so strong communication, confidence on the phone, and the ability to build trust quickly are essential.

Key Responsibilities:

* Answer incoming calls professionally and confidently
* Make outbound calls to leads and follow up consistently
* Respond to enquiries via WhatsApp, SMS, email, website, Facebook, Instagram, TikTok, and other platforms
* Engage with potential clients and guide them towards booking a consultation
* Follow up with leads who stopped replying
* Help fill last-minute cancellations and keep the booking calendar busy
* Schedule, reschedule, and cancel appointments
* Confirm bookings and communicate clearly with clients
* Keep lead and client information updated in our systems
* Support the team with basic admin tasks when required

Main Focus of the Role:

The main focus is sales, communication, lead follow-up, and booking conversion. You must be comfortable speaking on the phone regularly and confidently guiding clients through the booking process.

Requirements:

* Fluent English, both spoken and written
* Strong phone communication skills
* Sales-driven mindset and ability to convert leads into bookings
* Friendly, professional, and confident communication style
* Fast internet connection
* Quiet work environment with no background noise
* Good-quality headset and clear audio
* Reliable, organised, and self-motivated
* Comfortable using online systems and digital platforms
* Able to work during Sydney, Australia business hours
* Comfortable working with performance tracking and productivity tools, such as Hubstaff or similar software

Tools We Use:

* Mindbody for bookings
* Monday.com for lead and task tracking
* Meta Business Suite
* WhatsApp
* Email, SMS, spreadsheets, and other CRM/admin tools
* Hubstaff or similar software for work-hour and performance tracking

Bonus Skills:

* Basic video editing using CapCut
* Experience creating simple before-and-after videos using templates
* Basic support with posting content such as Stories, Reels, or TikToks
* Previous experience working with beauty, skin, aesthetic, medical, or wellness clinics

We are looking for someone who can communicate naturally, listen carefully to clients, ask the right questions, and confidently guide conversations towards bookings.

This is not just an admin role. We need someone who understands the importance of speed, consistency, follow-up, and client engagement.

To apply, please send:

* A short introduction about your experience
* A short video introducing yourself
* Details about your internet speed, headset, and work environment
* Your availability in Sydney, Australia time

We look forward to hearing from you.